How to Reactivate a Closed Kotak FASTag?

FASTag is an electronic toll collection system introduced in India to enable hassle-free toll payments. It is a sticker-like tag affixed on the windshield of a vehicle that uses radio-frequency identification (RFID) technology to make automatic toll payments. However, if you forget to recharge your FASTag account, it may lead to the deactivation of your tag. Reactivating a closed FASTag account may seem daunting, but it is a straightforward process. In this article, we will discuss how to reactivate a closed FASTag account in India.

Why Do FASTag Accounts Get Closed

Before we dive into the process of reactivating a closed FASTag account, it is essential to understand why a FASTag account gets closed. Some of the reasons are:

  • Insufficient balance: When a FASTag account’s balance falls below the minimum threshold, the system automatically blocks it.
  • Expired tag: If your FASTag tag has expired, you will not be able to use it for toll payments, and your account will be closed.
  • Tag not linked to account: If you forget to link your FASTag tag to your account or provide incorrect information, your account may get closed.

Steps to Reactivate a Closed FASTag Account

Now that we know why a FASTag account gets closed let’s discuss the steps to reactivate it.

Step 1: Contact Customer Care

The first step is to contact the customer care of Kotak FASTag. Explain your situation to the customer care executive and provide your FASTag number and registered mobile number. They will guide you through the rest of the process.

Step 2: Pay the Re-activation Fee

To reactivate your closed FASTag account, you need to pay a reactivation fee. The amount varies depending on the issuer. Once you pay the reactivation fee, your account will be reactivated.

Step 3: Recharge Your Account

After reactivating your FASTag account, you need to do Kotak FASTag recharge it to use it for toll payments. You can recharge your account through various channels such as net banking, credit/debit card, UPI, or mobile wallets. Some issuers also provide the option of auto-recharge, where your account gets automatically recharged when the balance falls below a certain threshold.

Step 4: Link Your Tag to Your Account

Ensure that you have linked your FASTag to your account correctly. If you have not linked your tag, your account will get closed again. You can link your tag by following the instructions provided by your issuer.

In conclusion, reactivating a closed FASTag account is a simple process. All you need to do is contact the customer care of your issuer, pay the reactivation fee, recharge FASTag, and link your tag to your account. It is crucial to maintain sufficient balance in your account to avoid the deactivation of your FASTag tag. 

The government has mandated the use of FASTag for toll payments, and it has made traveling on highways more convenient and efficient. With the above steps, you can reactivate your closed FASTag account and continue to enjoy the benefits of hassle-free toll payments.