If you are the owner of a small business, then you know that having an EFTPOS machine is a must. These machines make it easy for your customers to pay for their purchases, and they also help you keep track of your sales and inventory. Unfortunately, sometimes these machines stop working properly. If this happens to you, don’t worry – we are here to help.
What’s an EFTPOS Machine?
If you’re a beginner in this area, you may be wondering: what’s an EFTPOS machine? EFTPOS stands for electronic funds transfer at point of sale. In other words, it’s an electronic device that allows customers to pay for their purchases using their debit or credit cards. However, it’s different to a traditional card terminal because it’s linked to a wider POS system. This means that it can do more than just process payments – it can keep track of your sales and inventory too.
Why Would I Need to Reset My EFTPOS Machine?
There are a few reasons why you might need to reset your EFTPOS machine. Maybe it’s not working correctly, or perhaps you need to change the settings. Either way, it’s a good idea to know how to do it so that you can fix any problems as quickly as possible.
For example, you might enter your shop one morning to find that the EFTPOS machine is displaying an error message. In this case, you’ll need to reset the machine so that it can start working again. Elsewhere, it could be that an error appears in the middle of the day or that the inventory tracking isn’t working accurately.
How to Reset an EFTPOS Machine
Thankfully, the good news is that EFTPOS machines don’t often break down and, when they do, it’s usually something that can be fixed quite easily. In most cases, you’ll just need to reset the machine. Ultimately, there are two types of resets that you can do: a soft reset and a hard reset.
A soft reset is the most common type of reset and can be used to fix most issues. To do a soft reset, simply turn the machine off and then on again. This will usually clear any errors that have occurred and get the machine up and running again.
If a soft reset doesn’t work, you may need to do a hard reset. A hard reset is a more drastic measure as it will delete all of the data on the machine. To do a hard reset, you’ll need to find the reset button on the machine. Once you’ve found the button, hold it down for a few seconds until the machine powers off. Once the machine is off, turn it back on and it should be reset to its factory settings.
If you’re still having issues after resetting the machine, you may need to contact your bank or the manufacturer of the machine for further assistance. For those who encounter an issue with their machines, we highly recommend consulting the EFTPOS machine instructions. Why? Because it’s always best to know how to troubleshoot and fix common issues with your machine, instead of waiting for someone else to do it. Naturally, the manufacturer knows its machine better than any generic online guide. Therefore, it will provide reset instructions as well as solutions to other common problems.
As you can see, resetting your EFTPOS machine is not a difficult task. However, if you do encounter any problems, be sure to consult the machine’s instructions or contact customer support. With a little bit of effort, you should be able to get your machine up and running in no time!