Monday, September 26

How Do I Know if I have Hardware or Software Problems?

A laptop or PC is one of the most used devices, so we always try to beef up its hardware and software. But things can terribly go wrong, and your device may start acting up at any time of the day. Your initial response would be to take the device to a nearby service center. That could help diagnose the underlying issue. Next, you will know if your device’s hardware is failing or if some malicious software problem is cooking.

However, sometimes we can figure out the fundamental problem by ourselves. So, read on following tips to know if something is wrong with your hardware or software. Let’s get to it!

When Hardware is the Culprit

It is not easy to tell where the problem lies? However, if you find any of the following signs on your device, you probably have a hardware failure. The best remedy is to take the device to a reputable service center.

Downloads are slow

If your device takes forever to download, your hard drive may need an upgrade. Adding SSD hardware will speed up downloads, app launching, shutting down, and booting up with incredible speeds.

Graphical errors:

Graphics card malfunctioning renders your 3D content or the computer display distorted. Assuming the graphics chip is overheating, it might crash your graphics driver or prompt your laptop to freeze while under load — for instance, while playing 3D games.

Blue Screen of Death (BSOD)

Sometimes, a Blue screen of Death can appear for several reasons. The error may indicate that either hardware or software is acting up. If your hardware is failing, the hardware drivers are corrupted or outdated.

Suppose you are sure your device’s hardware drivers are functioning well. Try uninstalling the drivers or using the system restore option — there might be some problems with the drivers.

Check for flawed drivers and update them. You can do this by heading onto the “Device Manager.” If you see a yellow exclamation mark on any hardware parts, click right with the mouse, and select “Update Driver software.” At times, the issue you’re confronting may result from another update. So consider the previous update if you’re sure about a driver causing the problems.

Corrupt or slow access to files

Picture this: you’ve just completed a task and saved your file. But, your file got corrupted, or you cannot access it when needed. This will cause you panic attacks. File corruption happens when there is some problem with your hard drive or storage media. Two situations can occur. Either hardware cannot read a corrupted file, or if it’s readable, it may be indecipherable to the software.

The device does not boot up

Your device does not start up, and you want to know who’s faulty; hardware or software? That’s tough to identify as it could be both. If your device turns on but without a display, check whether the hard drive is active. Press the Caps Lock key if the drivers stay on with no action. The pointer light should regularly turn on if your PC hasn’t hung. If the PC is locked up, it could be a hardware failure.

When Software is the Culprit

There are a dozen things that can go south with your device. Sometimes, you can tell that this is a software-related issue. Like your Xbox app can’t install games due to outdated software. So, let’s find some ways to figure out the root causes and fix them.

Peripherals are not working properly

If your keyboard, printer, mouse, and other peripherals are not working properly, then the low chances are that it could be driver issues. On the higher end, it could be a device’s port issue or peripheral component malfunctioning.

Computer freezes suddenly

If your device keeps freezing, then it usually indicates a software-related glitch. For example, when software tries to control multiple apps all at once, it causes your PC to freeze. In addition, unexpected issues, such as the lack of hard disk space or ‘driver’- related issues, can make a PC freeze.

Unable to open attachments

One of the main reasons you’re unable to open attachments is that your device does not have the specific program installed to open that attachment. In other words, your PC does not recognize the file format.


In case of a software-related issue, you can quickly fix it by uninstalling and reinstalling (desktop application) or signing in and signing out (cloud-based application). You can also find a solution by running a repair utility.

Whereas we do not want to throw you into a panic, the hardware issues take forever to go away…And you have to replace the device or hardware component in most cases.